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Sales

Improving CRM Integration With Strategic Sales Training

April 23, 2024Nikolaus Kimla3 min read

This article offers strategies to improve CRM adoption with training and, in turn, make your sales force more effective.

Sales

3 Tips for Training SaaS Customer Support Teams for Higher Retention

April 10, 2024Hazel Raoult4 min read

A well-trained customer support team can build a powerful engine for effective SaaS churn management. Review this article to learn best practices to leveraging customer support training to unify and strengthen your teams and encourage higher retention.

Sales

Leading With Compassion: Relieving Sales Team Pressure for Optimal Performance

April 1, 2024Miles Oliver4 min read

To achieve long-term success, training professionals can help address the stress that plagues most sales teams by teaching compassionate leadership.

Sales

[E-Book] Training Your Sales Team to Co-Create Value and Win New Opportunities

April 1, 2024SponsoredPMI23 sec read

Salespeople who can rise above the noise of “business as usual” and understand clients’ unique business needs will better align with customer needs.

Sales

Beyond the Hype: 5 Ways AI Is Transforming Sales Enablement

March 28, 2024Deniz Olcay4 min read

The benefits of AI-powered sales enablement extend to all facets of the sales organization. From streamlining repetitive tasks to creating learning materials and providing invaluable insights, AI is a game-changer for sales teams across industries.

Sales

Building a Foundation of Trust With Your Clients

March 21, 2024Michael Hinkle3 min read

In this fast-paced, on-demand world we live in, the ability to communicate well with one's clients has become a critical skill that cannot be overlooked. This article delves into strategies for delivering customer service training for all staff.

Sales

Aligning Cross-Functional Sales Teams to Optimize Effectiveness and Results

March 14, 2024Steve Andersen and Scott Benjamin, Ph.D.6 min read

Drawing on over two decades of Performance Methods, Inc. experience with cross-functional teams, this article explores the essential elements of team alignment from the perspective of sales trainers.

Sales

9 Steps to Transform an Opportunity Into a Sale

March 6, 2024Cegos Group4 min read

In this article, we will explore nine essential steps to transform an opportunity into a sale. Training sales professionals on these steps can help guide the sales process — from the initial lead to closing the deal.