To help make the process of becoming a Certified Professional in Training Management (CPTM) as seamless as possible, here are the answers to some of your frequently asked questions.

What should I do if I have a question that’s not addressed here?

Talk to a professional development specialist by scheduling a call  or email us at, and we’ll be happy to address any questions you may have!


There are three steps to earning your CPTM credential

Are there any requirements to register, such as prerequisite experience or educational requirements?

There are no prerequisites for enrollment. The CPTM program is ideal for anyone seeking to further their career by developing strategic practices focused on the business of learning. To find out if CPTM is a good fit for you, take this short quiz.

Do you have any resources that will help me approach my employer about funding my CPTM certification?

Yes! In fact, four out of five CPTMs receive employer support to pursue their credential. To help you also solidify funding, please download the Approaching Your Employer kit. It contains information you can use to gain your employer’s support for CPTM certification, including a sample request letter template.

How is the CPTM credential different from other learning and development (L&D) certifications?

There are many certifications available for training and development professionals, which differ in scope and focus. However, the CPTM credential is the only certification focused specifically on the role of the training manager. The program is designed to impart the critical competencies needed to manage a training organization; by successfully passing the certification exam and earning the credential, you’ll designate that you have mastered the competencies of a successful learning and development manger. For a side-by-side comparison of the two leading L&D certifications, click here.


When will I be able to access the eLearning modules?

You will receive access to the self-paced eLearning modules within two hours of registering for the program. Please register using the email address where you would like access to be sent.

How long will it take to complete the eLearning modules?

We recommend that you plan to spend two to five hours per module, or 20 to 50 hours in total; we also recommend that you select a practicum date that gives you six weeks to complete all 10 modules before you participate in the practicum (although the program can be completed in less or more time).

Are there any tests associated with the eLearning modules?

Yes. There is an assessment at the end of each module. These assessments allow you to test your  knowledge, but you are not required to pass them to earn your credential.


Which practicum will I be scheduled to attend?

You must select practicum dates when you register for the CPTM training program: Click here for a list of upcoming practicums and dates.

How do I know which practicum to chose?

In order to give yourself ample time to complete the prework, we recommend that you register at least four to six weeks prior to your practicum date. If you are worried about completing the prework within that timeframe, you can always choose a later practicum date, or make a change to your practicum date free of charge anytime up to 30 business days before the practicum. If you find that you need extra time (or need less time), please reach out to us at and we can help you change your date. Note: Any date change request made less than 30 days prior to your selected practicum will be subject to a class change fee if you chose a later date.

I have a meeting or other conflict that will prevent me from attending the full session. Is that OK?

Because the program is interactive and includes numerous group activities, we do not recommend missing any part of the live session. If you have an unavoidable conflict, please inform your instructor beforehand and/or contact us at to reschedule your session.


When can I take the exam?

The exam will become available in the LMS on the last day of your practicum. You can complete it virtually through Training Industry’s LMS any time after that up to six months following its release.

When should I take the exam?

We recommend completing the exam as soon as possible after your practicum to ensure that the materials are still fresh in your mind. The sooner you take the exam, the better your chances of success. However, you’ll have six months from the end of your practicum to complete the exam.

What happens after I pass the exam?

You will receive a CPTM certification packet, including a certificate of achievement and digital badge designating your credential, and you will be welcomed into the CPTM alumni community, giving you access to exclusive continuing professional development opportunities. Learn more about the benefits of becoming a CPTM alum here.

What is the exam pass rate?

The eLearning modules and practicum experience were created and refined in order to best prepare you for the exam. This process is so effective that the exam has over an 85% pass rate for those who complete both steps.


Will I need to complete ongoing training to maintain my CPTM certification?

Yes. You will be expected to complete 24 hours of ongoing training and pay the renewal fee within your two-year certification period. Training Industry provides CPTM alumni with a number of continuing education opportunities, which are available to alumni at no additional cost. You can learn more about those opportunities here.

What type of training qualifies toward recertification?

Participation in industry conferences, webinars, and other industry-relevant training or events count toward your two-year, 24-hour recertification requirement. These activities do not need to be completed through Training Industry; however, Training Industry facilitates CPTM recertification learning through regularly scheduled CPTM webinars, events, roundtables, Training Industry Courses and other special events.


Are there government or group discounts?

We offer discounts for employees of non-profits, government agencies and for groups of two or more. Contact us, or schedule a call directly here to discuss your eligibility for a registration discount.

How can I certify my training and development team?

Certifying your L&D team offers the opportunity to rapidly upskill team members and unite them around a core set of principles and tools, helping them speak the language of learning as they work together toward key business goals. Learn more about private team sessions and group discounts here.

How can I hire a CPTM?

CPTMs are in high demand because of their unique skill set and ability to strategically align training with business goals. Learn more about how you can hire a CPTM here.


Reach out to one of Training Industry’s professional development consultants to discuss this program and other development opportunities.

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Want to certify a group? Learn more about team certification here.

Certified Professional in Training Management

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