The Training Needs Assessment certificate program spans eight hours and is completed online, over two half-days. You will take part in a live, virtual instructor-led (VILT) class, that includes ample time for discussion, analysis and an applied case study review. 

PREWORK:

Your prework includes reading an article and completing a brief assignment to prepare you for discussions in the live session. 

DAY 1

Introduction to the Importance of Needs Assessment

• Defining training needs assessment.
• Needs analysis as a risk mitigation strategy.
• The needs assessment process.

Related Job Aid: Needs Analysis Project Planner

The 4 Lenses of Needs Assessment (Part 1)

• How and when to approach needs assessment from four lenses: organization, performance, person and process.
• The best data sources and strategies for each lens.
• Activity: Identifying the appropriate lens.

Related Job Aids: Tips for Surveys, Tips for Preparing and Conducting Interviews, Questions for Preliminary Analysis

DAY 2

The 4 Lenses of Needs Assessment (Part 2)

• Activity: Developing a data strategy.

Making Sense of Data

• Analyzing your data.
• What to do when data sources disagree.
• Determining how to prioritize needs.

Proposing Recommendations and Gaining Buy-in

• Preparing to give recommendations.
• Anticipating and addressing pushback.
• Activity: Communicating your solutions to stakeholders.

Related Job Aids: Communicating Results Via Executive Summary, Recommendations Conversation Worksheet

WANT TO LEARN MORE?

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