The Competency Modeling Certificate imparts you with key skills defined by Training Industry’s Training Manager Competency Model™ that you can use to successfully develop and implement custom competency modeling initiatives for your organization. It is completed online through two consecutive live, virtual sessions spanning two days.

What Are My Learning Objectives?

Competency modeling is a valuable strategy for creating transparency and consistency in the requirements and expectations of job roles or functions within your organization. This course prepares you with a practical approach and actionable strategies for developing and implementing competency models for your organization.

After earning this certificate, you will be able to:

• Utilize multiple sources of information to determine the key competencies associated with a given role or function.
• Create customized competency definitions and behavioral indicators for your organization.
• Refine, validate, and maintain your competency models over time to ensure accuracy and relevance.
• Assess employees against your competency model to identify strategic competency gaps on the individual and team level.
• Gain buy-in for your competency models and effectively partner with stakeholders in development and implementation.

What Can I Expect From the Course Content?

Over the course of two days, you’ll complete the following lessons, which also include practical application activities:

Prework – Process Guide and Three Case Studies.

Lesson 1 – Setting the Stage.
Lesson 2 – Developing Your Model.
Lesson 3 – Implementing Your Model.
Lesson 4 – Gaining Buy-In and Addressing Resistance.

Application Activities:

• • Pulling competencies from job descriptions.
  • Partner interview.
  • Writing behavioral indicators.

Capstone Activity: Practice Development and Strategize Implementation With a Hypothetical Role

Case Studies:

• • Developing the Training Manager Competency Model.
  • Employee Role Cards.
  • Leadership Competency Framework.

View the course agenda for more details about what you’ll learn during each lesson.

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