Delivered in partnership with SoftEd, Training Industry’s Agile Certification for HR and L&D is completed online, over the course of three five-hours days. This live, virtual instructor-led (VILT) course utilizes communities of interest (COIs) to inspire cognitive and social learning through focused discussions, analysis and hands-on application using your individual professional experiences. The ICP-AHR certification from ICAgile is granted upon the successful completion of this course.

PREWORK

Prework includes two short readings and a one-hour video which introduces you to Agile concepts and methodologies, creating a foundation of understanding that you will rely on during and after the class.

DAY 1

Defining Agile and Its Relevance in HR and L&D

• What is Agile?
• When is Agile appropriate?
• The Agile HR and L&D Manifesto.
• Defining problems using the Cynefin framework.

Fostering Agile Teams

• The effects of structure on behavior.
• Teams of teams and teaming.
• Value stream alignment.
• Shared consciousness.

Agile Mindset

• Growth mindset and learned helplessness. 
• Fear system vs. seeking system. 
• HR and L&D fear systems and seeking systems.
• Psychological safety.

DAY 2

Leadership

• Agile leadership vs. traditional leadership.
• Servant and adaptive leadership.

Design Thinking

• What is design thinking?
• “Products” within HR and L&D.
• Applying the Agile Way of Working to HR and L&D efforts.
• Journey mapping and personas.

Conduct a Design Workshop

• Lean canvas.
• Personas.
• Journey mapping.

DAY 3

Conduct a Design Workshop (continued)

• User stories.
• Experimentation and feedback.

Agile Considerations in HR and L&D

• Hiring: selecting for ability, social skills and drive.
• Onboarding: best selves
• Performance management: feedback and growth.
• Pay and incentivization: transparency, fairness, job roles and titles.

Conclusions

• Self-reflection exercise.
• Next steps.

List of Job Aids and Resources You’ll Receive Throughout the Program:

• Agile tools templates (ex. Kan Ban board, persona template, user story card)
• Employee journey mapping sheet
• Technical vs adaptive tasks cheat sheet
• Agile manifesto
• Agile resource list with over 50 specifically curated articles, reports and presentations, categorized by topic

WANT TO LEARN MORE?

Visit the FAQs page or contact us to speak to someone directly.