![](https://assets.trainingindustry.com/content/uploads/2024/01/TIM_Winter2024_ApplyingAI_1920x1080_thumb.jpg)
![](png/tim_winter2024_cover480x660.png)
Published in Winter 2024
In the beginning …
There was learning. And the companies liked learning, but they wanted development, too. So, in the beginning, there was some learning and some development, but there was no budget. And so, the learning and development (L&D) teams went to their creators and said, “I have no budget, I have no process and I’m lonely.”
And their creators said, “Figure it out and have it done by Wednesday.”
And so the L&D department could not add people without a budget, and they could not fix the budget without a process, so they created the process.
Of course, the real story is a little more complicated than that.
What is ADDIE?
Initially developed for the U.S. Army at Florida State University in 1975, the ADDIE model is a linear, step-by-step process to produce great training content. One of the more common L&D frameworks, ADDIE is an acronym for the five phases of this design approach: analyze, design, develop, implement and evaluate.
However, L&D professionals rarely live and work in an environment where they have the time, budget, staff or alignment to work through this process every time they design content. So, whether a designer is using ADDIE, SAM, Agile or their mom’s best advice, this article will examine how artificial intelligence (AI) can help training professionals save time and deliver great content.
What is AI?
AI isn’t all about robots scheming world domination (not yet anyway). Imagine having a super-smart digital friend who can chat, brainstorm ideas and learn from human input. But AI thrives on human input. It’s powered by ideas and creativity. Without this, it’s just a bunch of code.
Many L&D teams are a department of one or even less. This is one reason AI can help with content development. Let’s look at some ways that AI like ChatGPT, Bing AI or CoPilot can create more capacity and add value to content creation.
Interpretation
AI tools like ChatGPT can be used to help report the findings after interviewing, surveying or observing individuals to identify skills gaps by generating clear and concise reports. Here’s how:
Data Compilation
Gather all the data collected through interviews, surveys or observations. This could include transcripts, survey responses, notes and any other relevant information.
Summarize Key Points
Provide ChatGPT with a summary of the key points, themes and trends that you’ve identified from the data. Ask it to help organize the information into distinct categories.
Generate Insights
Request ChatGPT to generate insights and observations based on the data. Ask it to identify common skills gaps, challenges and areas where improvement is needed.
Project Scopes
AI can be used to help you create a project scope document by generating sections, descriptions and details based on the project requirements. Here’s how:
Project Statement or Overview
Provide AI with a brief overview of the project, including its goals, objectives and why it’s important to the organization.
Timeline and Milestones
Ask AI to help outline the project timeline, including major milestones, deadlines and key phases of the project.
Risks and Constraints
Request AI to help identify potential risks, challenges and constraints that could affect the project.
Design Outlines
AI can help generate instructional content such as lesson plans, course outlines and learning objectives. Provide the topic and desired learning outcomes and AI can assist in structuring the content. Here’s how:
Outline Objectives
Ask AI to help define clear and measurable training objectives. These objectives should outline what outcomes to achieve through content creation.
Brainstorm Organizational-Specific Considerations
In other words, give the why behind the what in the outline. Customize interactions with AI by providing context about the organization. This allows the tool to offer insights and suggestions that align with the organization’s unique goals, values and challenges.
Adaptive Learning Paths
AI can help design adaptive learning paths based on individual students’ progress and needs. It can suggest personalized content or assessments to optimize the learning experience.
Applying AI to Development
Leveraging AI technologies such as ChatGPT for text creation, proofreading and editing in various languages enhances L&D capabilities. This application ensures that content is more accessible, fostering inclusive workspaces and facilitating effective learning experiences. Here’s how:
Text Creation Proofing and Editing
Type in sentences that need some extra love and ask the AI to revise based on your audience demographics. AI technologies can streamline the proofreading and editing process, helping ensure that learning materials are error-free and polished to perfection.
Language Translation
Ask AI to translate into a different language. AI-powered translation services can enhance accessibility by creating multilingual text, captions and role-play scenarios, catering to a diverse global workforce and fostering inclusivity.
Content Expansion
Ask AI to generate additional activities, role-play scenarios, scripts and content as needed, allowing for scalability and ongoing content support.
Gamification
Gamification in L&D refers to the incorporation of game elements and design techniques into non-game contexts, such as educational or training programs. Here’s how AI can help:
Design a Completion Leaderboard
Ask AI how to design and implement a completion leaderboard to track learners’ progress.
Design Digital Badges or Certifications
Ask AI to assist in designing titles or text to place in another AI to create visually appealing digital badges and certifications with wording to acknowledge learners’ accomplishments.
Suggest Ways to Engage
Ask AI to suggest external interactive activities, such as quizzes, simulations, discussions or collaborative projects, learners can participate in, ensuring ongoing active participation and knowledge retention.
Using AI to Evaluate Learning Data
We now have innovative tools at our disposal to streamline and enhance the evaluation process.
Surveys
One of the simple applications of AI to the evaluation phase is the creation and analysis of surveys. AI can assist in designing surveys that are more engaging and user-friendly, improving response rates and data quality. Moreover, it can help in automating survey data analysis by quickly identifying patterns, trends and significant insights from the responses, saving instructional designers valuable time.
Crafting Engaging Surveys
To create engaging surveys using ChatGPT, provide clear instructions and questions related to the evaluation goals. ChatGPT can help design surveys that are user-friendly, ensuring higher response rates and quality data.
Automating Data Analysis
Automate survey data analysis with ChatGPT by inputting responses into the model. ChatGPT will swiftly identify patterns, trends and significant insights, saving you time and offering valuable information for data-driven decision-making in the evaluation phase.
Streamlining Evaluation Processes
Utilize AI to streamline the evaluation process by asking for a timeline, approach or model that would best serve to achieve the desired response outcomes.
Measurements
AI can aid in the development of more precise and automated measurement systems. By leveraging natural language processing capabilities, AI can interpret and analyze data from various sources, such as pre- and post-assessments, learning analytics and user feedback. Here’s how:
Precision in Measurement Systems
Ask AI to assist in creating precise and automated measurement systems by harnessing natural language processing capabilities. It enables the development of tailored assessments, helping ensure accurate evaluation of learner progress and performance.
Data Interpretation and Analysis
Ask AI to interpret and analyze data from diverse sources, including pre- and post-assessments, learning analytics and user feedback.
Enhanced Understanding and Adjustment
Ask AI for valuable insights into learner performance, facilitating a deeper understanding of areas that require adjustments in the instructional approach.
Conclusion
Integrating AI into your ADDIE model offers a dynamic and interactive learning experience. By incorporating these elements, L&D can create engaging and effective content and environments. Leveraging AI’s capabilities not only enhances learner engagement but also revolutionizes the way education and training are delivered, ensuring learners are motivated, informed and empowered throughout their learning journey and saving work-life balance.