The request for proposal (RFP) is intended to provide the supply-side company with the necessary information needed to submit a comprehensive and definitive approach to outsourcing the learning function.
The document includes an executive summary, a detailed description of the process to be outsourced, volume and value metrics of operations for the past 1-3 years, specific process and performance expectations of the outsourcing supply partner, a responsibility matrix defining expected responsibilities of both the demand side company and the supply side company and proposal guidelines to be followed by each company.
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