Just-in-Time is Just Right: Create Engaging Learner Journeys

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Maintaining learners’ attention has become increasingly challenging with constant distractions in an ever-disruptive world. Learners are not interested in sitting through one-time events with hour-long instructions, whether in person or virtual. Instead, they are seeking experiences that are relevant, applicable, engaging and available just in time.

During this talk, Kristen McCormack, learning experience designer at Ardent, will share key insights on how you can design learning experiences that make a difference in your learners and exceed expectations.

This interactive session will provide easy-to-understand insights on:

  • The importance of acknowledging varying learner personas for your design.
  • The five “moments of need” and how it can impact your learning design.
  • Effective tools to create relevant and engaging learner journeys.

 


 

View full agenda.

Speaker

Kristen McCormack, Learning Experience Designer, Ardent

Kristen McCormack is a learning experience designer at Ardent and holds a bachelor of arts and master of arts in communication. Kristen has been in learning and development (L&D) for 10 years and has worked in related fields in marketing and advertising.

Kristen has been with Ardent since April 2019. She designs and develops impactful, learner-centric experiences and consults with clients to develop learning strategies that align to organizational goals and objectives. Kristen thrives on making complicated information more simplified. She has a knack for transforming difficult information into calm, organized materials. Key clients Kristen has worked with include Nissan/Infiniti, Gap, Inc., Oldcastle BuildingEnvelope, National Association of Chronic Disease Directors (NACDD,) Ankura/Vanderbilt University Medical Center (VUMC), and ABM Industries.