According to PwC, 73% of customers believe that a good experience is key to influencing brand loyalty — so your receptionists must be ready to deliver. Learn more about effective customer service training in this article.
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Join this Training Industry Leader Talk to hear sales enablement experts share the strategies they’ve seen work best to equip their sales teams for the front line.
Chorus.ai, the No. 1 Conversation Intelligence Platform for high growth revenue teams, today announced Momentum Insights, a transofrmational view into CRM.
Efficiency is only valuable if it doesn’t impede effectiveness, as it often does in sales organizations. Do your efforts to improve efficiency cost you?
There’s been a power shift between companies and customers. That starting point is how you meet the needs of today’s customers and shareholders, with their ever-more demanding personas.
For a successful sales organization, train team members on the significance of being relationship-oriented and how to integrate that approach into their day-to-day activities.
Here are five key questions to ask sales team members to gauge their connectedness at any given client organization.