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Metrics like objective and key results, net promoter score, customer satisfaction score and KPIs can provide data-driven proof of training’s success by evaluating goal achievement. Let’s take a look at each measurement and how it can evaluate...

Honing Your Measurement Game

4 min read
If training doesn’t work to improve employee performance or the business, then what’s the point? At the end of the day, if you’re going to keep investors interested in your value proposition — you better show them some value. Learn more in this...