Playvox, the leading CRM-connected omnichannel contact center provider of Workforce Engagement Management solutions, is launching its new Capacity Planner solution.
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Playvox, the leading provider of workforce engagement management solutions for the digital-first and CRM-centric contact center, today announced it has acquired Prodsight.
Dialpad and Playvox Partner to Optimize Agent and Customer Experience Through Dialpad Contact Center
Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced its partnership with Playvox to add advanced workforce engagement management (WEM) capabilities to Dialpad Contact Center.
If you’re trying to raise your employees’ level of engagement, you’re not alone.