The most important skill I developed was how to build empathy for the customer's challenges. Listening closely and dialoguing with the customer was the key.
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Designing with learner empathy is a way that learning leaders can connect with learners to design solutions that will meet their needs.
Have you ever thought about what your favorite workplace looked like? Chances are, there was probably a high degree of psychological safety present.
Empathic Workplace has partnered with Mursion to design and deliver immersive and scalable simulations for executives, managers, and employees to gain knowledge of the foundational principles that foster empathy, understanding, and better communication.