To reduce cognitive load, make mission-critical training stick, and enable people to do their best work, you need to stop training your team on software (the traditional way).
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Until an organization implements a solid training evaluation strategy and starts systematically measuring the benefits, it will never truly be able to measure ROI. Learn how to strategically measure and communicate the value of training in this article.
Are you motivated at the end of a learning experience to put everything you just learned into practice? What about the next day? How about the next week? What about the next month?